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Overview

Booking flow

Flokk is an innovative, web-based tourism activity booking software designed to help tourism businesses manage their bookings and streamline operations efficiently. With Flokk, businesses can sell their experiences directly online through their own websites and social media pages. Our goal is to empower tourism businesses by providing them with the tools they need to enhance their online presence, manage their operations seamlessly, and improve overall business performance.

Pricing model​

Flokk works with all websites and social media platforms, ensuring broad compatibility and ease of integration. We believe in the mutual success of our partners, which is why Flokk is a free tool for activity providers. There is no cost for registration, and providers only pay a minimal fee of 1.5% + 30 cents per booking for financial transactions through our secure payment gateway, Stripe. Additionally, we charge a 5% service fee per experience, which is paid for by the tourist.

Working Logic​

Flokk's system operates on a simple yet effective working logic, developed through extensive research and collaboration with tour operators to best suit their needs:

  • Services: You publish all your experiences as services where you have the capacity to provide them in different time slots. Examples of services you can publish include a cheese-making workshop, a 2-hour guided kayak tour, a 3-hour helicopter tour, or a whole-day vineyard tour. These published services are visible on your booking link.
  • Timeslots: Timeslots assigned to services are opportunities for customers to participate in your experiences. It also gives you the opportunity to sell your service.
  • Event Creation: An event, which is when you need to show up as a tour operator, is created if at least one person buys a ticket for a specific time slot of a service.
  • Attendance Verification: When tourists show up at the event, you should ask for their booking number. This is how you can check that they are the customers who purchased the ticket.

This approach has been crafted through thorough research and collaboration with tour operators, ensuring it aligns with their workflows and optimizes their operations. However, if this model doesn't work for you, feel free to reach out to us! We listen to all feedback and develop Flokk in collaboration with tour providers.

Key features​

  • Booking Management: Easily manage customer bookings and reservations.
  • Event and Service Management: Organize and oversee various events and services offered.
  • Customizable Ticket Types: Create and customize different types of tickets for your events and services.
  • Extras Management: Add and manage additional services or products that customers can purchase.
  • Customer Communication: Handle messages and communications with your customers directly through the platform.
  • Integration with Websites and Social Media: Generate booking buttons and integrate them with your website and social media pages to drive direct sales.

Benefits for tourism businesses​

  • Increased Direct Bookings: Sell your experiences directly through your own channels, reducing reliance on third-party platforms.
  • Enhanced Customer Experience: Provide a seamless and user-friendly booking experience for your customers.
  • Streamlined Operations: Manage all aspects of your business from a single, centralized platform.
  • Data-Driven Insights: Monitor your business performance with detailed analytics and reports.